If you don't love your order (we hate to see that happen), you are eligible for a full refund or exchange if returned to our Return Department within 14 days of purchase.
Items must be unworn, unwashed and with all original tags and accessories attached. Sale, discounted, and special order items that are marked FINAL SALE are not eligible for refund or exchange. Shipping charges are not reimbursed for returned purchases.
• All returns must meet the following requirements.
• Merchandise must be returned within 14 days of receiving your order.
• Merchandise must be unworn, unwashed and free of any alterations or damages.
• Merchandise must have all tags, including Melissa Lauren hangtags, attached.
• Final Sale purchases are not redeemable for any type of exchange or refund.
If any returns do not meet these requirements, you will be contacted and the items will be returned to you immediately. We reserve the right to refuse a refund or exchange if the items have any signs of wear, alterations, misuse or damage. Please contact info@melissalaurenclothing with any questions.
Melissa Lauren Clothing
4410 District Blvd.
Vernon, CA 90058
To return an item purchased at melissalaurenclothing.com, simply follow the return instructions on the order invoice included with your package. Securely pack and seal the return merchandise and return the bottom portion of the invoice in an appropriate shipping box. Affix our pre-paid FedEx return label to that shipping box and drop it off at any FedEx pick-up location. We cannot guarantee a lost return that has been sent using a method other than our pre-paid return labels.
If you return more than one item, each item returned will be refunded to your credit card as an individual transaction. Please note that original shipping and handling charges are non-refundable.
Once your return package has been received by Melissa Lauren, your refund will be processed in the original form of payment within 5 to 7 business days. If you return more than one item, each item will be refunded to your credit card as a separate transaction. You will be notified via email once the return transaction has taken place.
Please note that your banking institution may require additional days to process and post this transaction to your account.